HealthTech · 2024

Eleven years of records, one timeline.

ClientMedCoreIndustryHealthTechYear2024ServicesWeb App, Design System, HIPAA

The challenge

Clinicians at MedCore were context-switching across 6 tools per patient. Critical information was buried. Documentation drift was a patient-safety risk.

The approach

We unified the patient record into a single chronological timeline — every encounter, lab, prescription and note — searchable, filterable, and ranked by clinical relevance.

By the numbers

0 wk

Idea to production

0

Clinicians using daily

0%

Faster chart review

0M+

Patients on platform

The process

From discovery to launch.

Discovery

  • Shadow shifts in 3 hospitals
  • Clinical workflow mapping
  • Patient-safety incident review

Architecture

  • FHIR-native data layer
  • HIPAA-compliant audit pipeline
  • Event sourcing for record history

Design System

  • Density modes for ED vs clinic
  • Glanceable severity indicators
  • Accessible at AAA contrast

Engineering

  • Next.js 14 with server components
  • PostgreSQL with row-level encryption
  • Edge SSR for sub-200ms p95 globally

Launch

  • Pilot with 40 clinicians for 3 weeks
  • Roll-out wave by department
  • Clinical champion programme
Patient timeline — live in production
Chart review that took 9 minutes now takes 2. That time goes back to patients.

Mobile triage · desktop timeline

Day in the life — emergency department

We went from idea to production in 11 weeks. The architecture has scaled to 2M+ patients without a single major incident. That's engineering excellence.

Marcus WilliamsCEO, MedCore
73%

Faster reviews

4.2k

Clinicians

2M+

Patients

Outcomes

The numbers settled. The story didn't.

Chart review time dropped 73% across the pilot cohort. Documentation completeness rose 41%. The platform now serves all 4,200 clinicians and continues to expand.

Before / after

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